Class Reservation Guidelines

  • You can reserve 72 hours in advance.

  • You have 12 hours to cancel without penalty.  Otherwise, there is a $20 'LATE CANCELLATION' fee for not canceling within the 12 hour window.  This will automatically be charged to your account.  It will also count against membership attendance limits. 

  • Remember to ALSO sign into class after reserving a spot.  Otherwise, there is a 'NO SHOW' fee of $20. This will automatically be charged to your account.  It will also count against membership attendance limits. 

  • A waitlist is available if the max spots are reserved.  Wodify will notify you once someone cancels.

  • If you happen to show up but didn't reserve a spot, AND if there is space, you will most likely do a modified workout (ie. dumbbells instead of the bar) depending on equipment availability.  

  • The above also applies to anyone who is late to class.

  • PLEASE BE ON TIME!!!  WE CANNOT ALLOW ANY LATE ATTENDEES.

    • Unfortunately, we cannot accommodate for athletes coming in 15 minutes late.  

    • The likelihood of being injured increases when the warm-up and mobility piece are missed.  

    • It is also very disruptive to class.

It is strongly required that all athletes reserve a spot for class at these times.  We will be capping our class attendance at 16 athletes with no exceptions. At Monarch CrossFit, your safety comes first and foremost.  Therefore, we cannot safely allow more than 16 athletes in one class.  So we ask that all members comply to this new policy and appreciate your cooperation.

When signing in, Wodify will note the athletes that have prior reservations with an 'R' next to their name.  Once an athlete has signed in, then an 'S' is noted.  Anyone that has signed into class using their phone will have a phone icon noted next to their name on the Wodify Coachboard.  Wodify lists athletes in the order in which they have reserved and signed in. This appears on the Coachboard in the gym to let the coaches and staff know who to expect.  

When using the Wodify App on your phone, you are able to see how many spots are available and gauge whether or not you can reserve and/or sign in for a particular class. (See attached image). Please be reminded that you are able to reserve a class 72 hours ahead of time.  Also keep in mind that if you need to cancel your reservation after making it ahead of time, YOU MUST CANCEL YOUR RESERVATION 12 HOURS PRIOR TO THE START OF CLASS OR YOU WILL BE CHARGED A "LATE CANCELLATION" FEE OF $20.00.  YOU MUST ALSO REMEMBER TO SIGN IN AFTER MAKING A RESERVATION OR YOU WILL BE CHARGED A "NO SHOW" FEE OF $20.00.

***If by chance, you have made a mistake (which happens since we are all human) and made a reservation for the wrong class, then canceled it even within seconds of making it, the system will count that as a 'Late Cancellation' if it is made within the 12 hour period prior to class.  This is the same for accidentally signing into the wrong class. Don't fret!  Just contact us, let us know, and we will work with you to amend it.  ​​​​​​​  

With this being said, only reserve a spot when you know you can absolutely attend.  Otherwise, you can periodically check the availability using the Wodify App on your phone during the 12 hour window prior to class.  A waitlist is available if the max spots are reserved.  Wodify will notify you once someone cancels.  For your convenience, you can also sign into class using your phone app. 

Those athletes who come in without reserving a spot or who attempt to sign in past the capacity of 16 athletes, may be asked to leave or attend the next available class.  These athletes will also be reminded to make a reservation.   

Our hope by enforcing these reservation procedures and policies is to create a safe and friendly workout environment where everyone has access to equipment, and can move about without harm or injury.  We truly appreciate your cooperation.

Thank you for your understanding!

(650) 206-8487

413 Lathrop B Redwood City, CA 94063 USA

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